Definitions:

• The Company: The Business Fashion.
• Customer: The buyer from The Company.
• Contract: Any agreement for the sale of goods from The Company to the Customer.

Payment:

• Payment is required when placing an order. No goods will be delivered without payment.
• Goods are shipped via the carrier chosen by The Company, although customer preferences will be considered.
• Shipping costs are added to the invoice.
• Orders are typically dispatched within one working day.
• Report any missing orders within:
  • 3 working days (UK)
  • 10 working days (Europe)
  • 14 working days (Rest of the world)

Claims:

• Report any damage, delay, or partial loss in transit within 7 working days of delivery.
• The Company may request the return of the goods and packaging for examination.

Liability:

• If goods are not delivered, damaged, or in incorrect quantity, The Company may replace them or credit the invoice value.
• If goods are defective, The Company may replace them or credit the invoice value.
• The Company's liability is limited to the invoice value of the goods.

Returns:

• You can cancel your order up to 28 days after dispatch if items are in original condition with all tags attached. Postage costs are non-refundable unless the error is ours.
• Sale items can only be refunded if faulty. Exchanges or credit notes are available for sale goods.
• For complete returns procedures, see the Returns section under Customer Service on our website.

Specifications:

• The Company may alter specifications, including minor changes in color, shade, and size. Your statutory rights are not affected.