The Business Fashion is an award winning independent boutique based in Leicester.

Our store brings together fashion, art and culture under one roof. Surrounded by carefully selected artworks, we stock a mix of established designers and harder to find independent labels from around the world.

Everything in the boutique is chosen by us, from the clothing, footwear and accessories to the artwork on the walls. We buy pieces because we believe in them, not simply because they are popular.

You can visit us in Leicester, enjoy a coffee at our in-store Kafeneo, or explore our latest collections online.

Definitions:

The Company: The Business Fashion.
Customer: The buyer from The Company.
Contract: Any agreement for the sale of goods from The Company to the Customer.

Payment:

Payment is required when placing an order. No goods will be delivered without payment.
Goods are shipped via the carrier chosen by The Company, although customer preferences will be considered.
Shipping costs are added to the invoice.
Orders are typically dispatched within one working day.
Report any missing orders within:
- 3 working days (UK)
- 10 working days (Europe)
- 14 working days (Rest of the world)

Claims:

Report any damage, delay, or partial loss in transit within 7 working days of delivery.
The Company may request the return of the goods and packaging for examination.

Liability:

If goods are not delivered, damaged, or in incorrect quantity, The Company may replace them or credit the invoice value.
If goods are defective, The Company may replace them or credit the invoice value.
The Company's liability is limited to the invoice value of the goods.

Returns:

You can cancel your order up to 14 calendar days of receiving your order. If items are in original condition with all tags attached. Postage costs are non-refundable unless the error is ours.
Sale items can only be refunded if faulty. Exchanges or credit notes are available for sale goods.
For complete returns procedures, see the Returns section under Customer Service on our website.

Specifications:

The Company may alter specifications, including minor changes in color, shade, and size. Your statutory rights are not affected.

We use the following categories of cookies:

Required cookies -These cookies are required to enable core site functionality and are automatically enabled when you use the site.

Functional cookies -These cookies enable additional functionality like saving preferences, allowing social interactions and analyzing usage for site optimization.

Performance cookies -These cookies enable us to provide a better service based on how users use our website.

Advertising cookies -These cookies are used by advertising companies to serve ads that are relevant to your interests.

Social media cookies -These cookies are set by the following third-parties - Facebook and Twitter - and allow you to share what you've been doing on the website on social media.

We use cookies to collect information and store your online preferences. Cookies are small pieces of information sent by a web server to a web browser, which allows the server to uniquely identify the browser on each page. You may disable these cookies at any time in your browser's system settings and delete existing cookies.

Delivery

We deliver throughout the United Kingdom and to supported international destinations. Available services, prices and estimated delivery times are displayed at checkout based on the delivery address and order value.

Orders are normally dispatched within one working day. Working days are Monday to Friday, excluding UK public holidays.

United Kingdom

Orders under £500: £6
Orders of £500 or more: Free delivery
Estimated delivery time: Shown at checkout

European Countries

European delivery is available to Andorra, Austria, Belgium, Bulgaria, Croatia, the Czech Republic, Denmark, Finland, France, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Luxembourg, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden and Switzerland.

Express International on orders under £500: £20
Orders of £500 or more: Free delivery
Estimated delivery time: 2–11 business days

USA, Canada and Mexico

Express International on orders under £500: £22
Orders of £500 or more: Free delivery
Estimated delivery time: 2–11 business days

China and Hong Kong

Express International on orders under £500: £25
Orders of £500 or more: Free delivery
Estimated delivery time: 2–11 business days

Australia

Standard International on orders under £500: £25
Orders of £500 or more: Free delivery
Estimated delivery time: 3–17 business days

Ukraine

International shipping for orders weighing up to 100 lb: £15
The available service and estimated delivery time will be shown at checkout

Free delivery over £500 is not currently available for deliveries to Ukraine.

Rest of the World

Express International on orders under £500: £25
Orders of £500 or more: Free delivery
Estimated delivery time: 2–11 business days

Delivery is available only to countries and regions supported at checkout.

DHL Commerce

A carrier-calculated DHL Commerce service may also be available. The price and estimated transit time for this service are calculated at checkout based on the destination and order details.

The selected carrier and tracking information will be confirmed when the order is dispatched.

Delivery Estimates

Delivery times are estimates and may be affected by customs clearance, public holidays, adverse weather or other circumstances outside our reasonable control.

Customs and Import Charges

International deliveries may be subject to customs duties, import taxes or handling charges imposed by the destination country. Unless expressly shown as included at checkout, these charges are the customer’s responsibility.

Missing or Damaged Deliveries

Please contact us as soon as possible if an order is late, missing, incomplete or damaged. Keep the original packaging and take photographs of any visible damage, as these may be needed when investigating the delivery.

We remain responsible for the goods until you, or a person nominated by you, takes physical possession of them. Nothing in this policy affects your statutory consumer rights.

Contact Us

Email: info@thebusinessfashion.co.uk
UK telephone: 0116 212 6754
International telephone: +44 116 212 6754

Shipping

Free Shipping to our Store

Next working day delivery to our store.

Home Delivery

Shipping rates calculated at checkout.
Free worldwide shipping for orders over £500.

Exchanges and Returns

If you are not completely satisfied, return your items within 14 calendar days of receiving your order, for an exchange or refund. Items must be unworn and in original condition.

Free Returns to our Store

Returns by Mail

Return items within 14 calendar days of receiving your order.
Use a tracked and insured service to return to:

The Business Fashion

360 Welford Road

Leicester, LE2 6EJ

Upon receipt, we will process your refund or exchange. Refunds cover the item cost only, not postage.

Return Conditions

Items must be unworn, unwashed, with tags attached, and in resalable condition.
Include any additional packaging (e.g., dust bags).
Fragrances, swimwear, and underwear are non-refundable and non-exchangeable.
Customer covers return shipping costs.
Ensure returns are well packed to prevent damage.
Footwear returns must include protective outer packaging; damaged boxes may void the return.

Keep your return tracking information as proof of postage. For returns outside the UK, mark as "Returned Goods - Of No Commercial Value" to avoid customs charges, which are the customer's responsibility.

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